Nicholas at The Casing Boutique sells sausage casings. Natural, tasty, non-artificial -the best around for making your own sausages. He's often on the road selling them to happy butchers, restaurants and folk all over Australia and New Zealand. So he isn't always sitting in an office ready to take an order.
What he needed from an e-commerce solution was the ability to let customers order online whenever they wanted, and he wanted to be able to check in and follow-up on those orders from wherever he might be. However, while he knew a lot about sausages, customers and delivering a great business, he didn't want to have to learn everything there is to know about websites to make it work.
"A mate recommended Dremus. Right from the get-go I was able to ask for any support I needed and found that I didn't need much at all. It just works for me and I find that I can follow it all and run it all myself. But when I can't, help really is there in plain English an email away."
Dremus also provided Nicholas with valuable data about his business. The ability to monitor what is working, the times of visits and information like which items were added to and removed from carts has really helped Nicholas target his marketing.
"I've found most sales happen late at night. Maybe it is a chef re-ordering then and often I find it's someone who has perhaps watched Masterchef and has decided to have a go. I can now target my advertising to that time-period and it has saved me money and made me money."
Nicholas is a web-sales convert, the professional credibility factor of having a great e-commerce platform has helped him open doors, so he's opening some new doors:
"I've found this has worked so well that I now have two other projects in the works that will be based around Dremus to sell online. If you want something user friendly that gives you a platform to sell and change and monitor easily, Dremus is the way to go."